Now Hiring! -Sales Support Specialist Role

Sales Support Specialist

Role Summary

The Sales Support Specialist will play a key role within the Gold Bell sales department. The role is responsible for supporting the sales team with all daily admin/workflow tasks. Some of these tasks are focused on entering orders into the system, handling walk-in customers and processing phone orders. There are also some tasks focused on basic inventory management.  The role also provides support for our Shipping & Receiving team with issues around product deliveries and product quality.

The ideal candidate will be comfortable handling day-to-day tasks proactively & efficiently with minimal oversight.  This role will provide a lot of opportunity for growth within the company for the right candidate.

What you do

• Learn our software platform and sales process through hands-on coaching

• Build the skills required to master full cycle produce industry purchasing & sales

·       Handle walk-In / call-in sales

o   Provide customer service to walk-in, phone, text or email sales opportunities

o   Assist customers with inquiries about product selection, pricing and availability

o   Actively engage in upselling all company products

·       Support S&R team by providing guidance around shipment/delivery/product quality concerns

·       Other tasks will be assigned as the role grows in responsibility

Qualifications

• Previous experience in a wholesale or warehouse work environment is desirable

• Strong computer skills with familiarity using Microsoft Office suite

  • Previous experience using an ERP tool is a big plus

• Demonstrable communication skills, ability to articulate challenges & ideas clearly

• Exceptional organizational, multitasking and problem-solving skills

·       Role is Monday through Friday, 40 hours per week.

·       Working hours 4am – 12pm

Please submit resume and inquiries to contact@goldbellinc.com or call us at 617.884.8685